If I’m moving to ii, when will you stop collecting charges from my account?

You will pay any transaction-based charges in the usual way, right up to the point of the move.

We will confirm the last date for collecting our monthly administration fee from your account(s) when ii write to confirm the exact date your move will take place.

If you pay a quarterly frequent dealing option fee, we collect this in advance on each three-month anniversary of you having first switched it on. If, by the time your move takes place, you have not dealt at all since we last collected this fee, we will refund that quarter’s fee to you in full.

Still need help?Green email envelope

Please get in touch with our ii enquiries team.

Email: iienquiries@share.co.uk