How secure is the app?

When signing in to an account, we use the same encryption customers are familiar with when using our website.

Any information or data transferred between the app and us is handled securely, as is any account information cached on the device. If you choose to set up a PIN for easier access to your account on the app, someone who handles your device will only have three attempts to enter it correctly, after which your details will be erased from it and they will need to sign in in full.

Still need help?Green email envelope

Please get in touch with our customer service team.

Email: service@share.co.uk

Phone: 01296 41 41 41

Write: The Share Centre, PO Box 2000, Aylesbury, Bucks. HP21 8ZB

We're open between 8:00am and 6:00pm, Monday to Friday (except public holidays).