Same day withdrawals
How to request a same day withdrawal
Our free-of-charge BACS payments can take 3-5 working days to reach you. However if you need the money on the same day we offer 'same-day' withdrawals on cleared funds for the cost of £25.
To request a 'same-day' withdrawal speak to our customer service team on 01296 41 41 41 or send a signed written instruction requesting your same-day withdrawal. When sending a signed instruction please remember to include the amount, your customer reference and/or account number and which bank account you wish the funds to go to.
Signed instructions can be sent to us in the post or from your registered email address to firstname.lastname@example.org
How long will it take?
The money will be with your bank by the end of business close (6pm) at the latest. This is subject to recieving your request before 1pm.
Things to be aware of
Due to a change in legislation, if you need a 'same-day' withdrawal from us, you must also provide us with the name on your bank account. This needs to be exactly as it appears on your bank statement. We still also require the correct account number and sort code.
You can click here to check the bank details we hold for you. Alternatively, once you’ve signed into your account, click on ‘My Account’, then ‘Settings’, and finally ‘Bank Details’ to see what details we hold for you. This is also where you can update your name on your bank account if you need to.
Please be aware that if you do not provide us with these details, it could result in your payment being delayed or rejected by your bank.
For further information on the change in legislation, please visit www.wearepay.uk/confirmation-of-payee