We follow the Financial Conduct Authority’s rules for dealing with complaints and are committed to investigating them thoroughly, promptly and fairly.
Phone: 01296 41 41 41
Write: The Share Centre, PO Box 2000, Aylesbury, Bucks, HP21 8ZB
If we cannot resolve your complaint immediately, we’ll investigate and aim to contact you within three working days.
If you are not happy with our final response, you have the option of asking the Financial Ombudsman Service to consider your complaint.
Phone: 0300 123 9 123
Write: Financial Ombudsman Service, Exchange Tower, London. E14 9SR