Joining ii: Your step by step guide

We are combining our business with interactive investor for an even better investment service for you. Here is your step by step guide to what has happened so far and what to expect from here.

February 2020 The Share Centre and interactive investor reach agreement to combine our businesses. This is subject to shareholder, legal and regulatory approval.
June 2020 We receive all the necessary approvals.
July 2020 The Share Centre becomes part of interactive investor.
September 2020 We write to ask your agreement to move your money and investments from The Share Centre platform to the interactive investor platform.
November 2020 Most of you have let us know your decision by now. Thank you.
December 2020 If you have not been in touch yet you still have time. We have extended our deadline for your decision to 16 December 2020. If you are moving to the interactive investor platform we will write to update you on what happens next.
January 2021 We will write again to confirm the date for your move. We will keep you fully updated on each step, including how you can set up your secure access easily in advance.
A few weeks later Your money and investments move to your new account on the interactive investor platform. If you opt out of the move you will need to have made other arrangements for your money and investments with The Share Centre by now.
After the move Your old service from The Share Centre is no longer available.  You are now managing your money and investments on the interactive investor platform and can enjoy the benefits of our combined service.

Until your money and investments move

  • Please continue using your current service from The Share Centre as usual
  • If you have questions about the move that are not answered in this information hub or in Understanding your new service email and we are happy to help.
  • If you are unhappy with our service please follow our complaints procedure. After the move, you would follow the interactive investor procedure.
  • Throughout, your money and investments remain covered by Financial Conduct Authority rules and protected by the Financial Services Compensation Scheme.

Learn more about joining ii