Joining ii: Your step by step guide

We are combining our business with interactive investor for an even better investment service for you. Here is your step by step guide to what has happened so far and what to expect from here.

February 2020 The Share Centre and interactive investor reach agreement to combine our businesses. This is subject to shareholder, legal and regulatory approval.
June 2020 We receive all the necessary approvals.
July 2020 The Share Centre becomes part of interactive investor.
September 2020 We write to ask your agreement to move your money and investments from The Share Centre platform to the interactive investor platform.
By 16 November 2020 You inform us whether you agree to the move, or opt out.  You can do this using the form we posted to you, or in your account settings.
Late 2020 If you agreed to the move, we write again to confirm the date for it. We will keep you fully updated on each step, including how you can set up your secure access easily before the move.
Early 2021 Your money and investments move to your new account on the interactive investor platform. If you opt out of the move you will need to have made other arrangements for your money and investments with The Share Centre by now.
After the move Your old service from The Share Centre is no longer available.  You are now managing your money and investments on the interactive investor platform and can enjoy the benefits of our combined service.

Until your money and investments move

  • Please continue using your current service from The Share Centre as usual
  • If you have questions about the move that are not answered in this information hub or in Understanding your new service email and we are happy to help.
  • If you are unhappy with our service please follow our complaints procedure. After the move, you would follow the interactive investor procedure.
  • Throughout, your money and investments remain covered by Financial Conduct Authority rules and protected by the Financial Services Compensation Scheme.

Learn more about joining ii