I'd like to reset my password or memorable word?

Resetting your password

Go to our ‘sign in’ page, enter your customer reference number, click ‘next’, then click on 'forgotten your password'. Follow the on-screen instructions.

Resetting your memorable word

Go to our ‘sign in’ page and enter your customer reference number, then the password on the next screen. On the following screen, when you are asked to enter your memorable word, click ‘forgotten your memorable word?’ located just below the missing characters.

If you have forgotten both your password and memorable word, you can follow each of the above processes.

Still need help?Green email envelope

Please get in touch with our Customer Service team.

Email: service@share.co.uk

Phone: 01296 41 41 41 (8:00am-6:00pm weekdays)

Write: The Share Centre, PO Box 2000, Aylesbury, Bucks. HP21 8ZB