Where can I find my customer reference?
Your customer reference number is quoted on your welcome email and any correspondence you’ve received from us by post. These include:
- Welcome email – try searching your inbox for an email from firstname.lastname@example.org
- Contract note – sent to you when you buy or sell an investment. Try searching your inbox for an email from email@example.com
- Valuation statement – if you receive these by post they are sent to you half yearly in April and October.
Still can’t find it?
If you cannot remember your customer reference number, you can follow the reminder process as part of sign in.