I've forgotten my password or memorable word?

You can reset your password if you have your customer reference number and memorable word.

If you cannot remember your customer reference number, you can follow the reminder process as part of sign in.

Still need help?Green email envelope

Please get in touch with our Customer Service team.

Contact us


Phone:
 01296 41 41 41 (8:00am-4:30pm weekdays)

Write: The Share Centre, PO Box 2000, Aylesbury, Bucks. HP21 8ZB