March 2019

We regularly make improvements to our website. Here are some of the most recent changes.

Sign in time-out

We have increased the automatic time-out that signed users out of their accounts from 20 minutes to 40 minutes.

ISA subscription chart

We’ve added a chart to the account summary page that shows how much of your annual allowance has been used for the current tax year.

Page loading times

We’ve made some technical changes to significantly improve the loading time for all pages across the site.

Regular investing/direct debits

You can now setup and manage direct debits and regular investments online. Simply click on the pay in button and follow the on-screen options; if you already have a regular investment setup, you’ll be able to amend the investments.


We've added a username prompt when you sign-in; you'll be asked if you want to set a username to use as a login credential instead of your customer reference number. You can chose to skip this for now, or to not be asked again. If you want to set one in future, you can do so in Settings.

Still need help?Green email envelope

Please get in touch with our Customer Service team.

Contact us

 01296 41 41 41 (8:00am-4:30pm weekdays)

Write: The Share Centre, PO Box 2000, Aylesbury, Bucks. HP21 8ZB