The Share Centre
We are delighted to welcome former customers of J.P. Morgan to
The Share Centre when accounts transfer to us in September.
Last updated 2 October 2019
We’ll update this page as developments take place, and as different stages of the transfer are completed. The accounts were transferred to us on 28 September 2019.
- Setup online access for the first time, or login if you've already registered.
- If you would like to add authority for your independent financial advisor to discuss your account(s) with us, please complete this form and send it to us.
- If you did not receive a letter from J.P. Morgan, outlining initial details of the transfer and you have a question about the process, please contact J.P. Morgan directly on 0800 204020 or +441268 444470.
If you have questions regarding The Share Centre which are not covered by the information on this page or the FAQs below, please call us on 01296 41 46 70.
Your questions answered
When did the transfer take place?
Your account was transferred to The Share Centre on 28 September. A welcome letter was then sent containing all of the information you will need to operate your account with us.
I have a Direct Debit with J.P.Morgan, will that be transferred to The Share Centre?
No, a new mandate with your Share Centre details will need to be completed but we will advise you of how this can be done within your welcome letter.
I am an existing customer of The Share Centre, will my J.P. Morgan investments be held within my existing account with you?
All of your J.P. Morgan investments will be transferred to a new account with The Share Centre and, where possible, this account will be opened under your existing Customer Reference Number.
I've been asked to provide identification documents, what do I need to send?
Please refer to our identification requirements.
What will my account charges be?
You will benefit from 14 months of a special tariff until 29 November 2020. You can learn about the full details of the charges on the tariff sheet.
Will I still receive quarterly statements?
You will receive an annual statement in April and, if you have not signed in during the quarter, a summary statement in July, October and/or January. You can receive your statements by post without charge for the first 14 months, after which point a standard postal charge will apply. Alternatively, you do have the option to sign up to our paperless service.
Who is The Share Centre?
We are one of the UK’s largest independent retail stockbrokers and were founded in 1990 with the aim of enabling more people to enjoy straightforward investing. We are a member of the London Stock Exchange and are authorised and regulated by the Financial Conduct Authority (under reference 146768). Further details can be found at www.share.com/about-us.
How safe are my investments with The Share Centre?
The Share Centre Limited is authorised and regulated by the Financial Conduct Authority (FCA) and is a member of the London Stock Exchange. As such, we must fulfil all the relevant regulatory requirements of an investment firm and you receive the maximum regulatory protection under FCA rules. We do not take any principal trading positions, settlement exposure is kept to a minimum, and spread betting is not offered.
Where are investments and cash held?
Your investments will be registered in the name of Share Nominees Limited, a bare trustee nominee company. Some unit trusts and open-ended investment companies are registered in a nominee company owned by Cofunds Limited.
We regularly review our banking relationships and the distribution of deposits. Your cash is held with highly-rated FSCS regulated banks. Customer cash deposits are held in separate accounts from The Share Centre's own accounts.
Your investments are covered up to the value of £85,000 by the FSCS (Financial Services Compensation Scheme). Similarly, your cash is covered up to £85,000 per bank (further details below)
How safe is my cash with The Share Centre?
We are conscious of our position of trust and the responsibilities we have with your money and investments. With this in mind, we regularly review our banking relationships and the distribution of deposits. We only use highly-rated institutions as assessed by respected credit rating agencies or institutions where we can have security in return for the deposit. In addition, we currently hold substantially more than the amount of regulated capital required under the Financial Conduct Authority’s rules.
Where is your cash held?
Cash deposits for all customer accounts are spread across Lloyds, Royal Bank of Scotland, Barclays, Melton Mowbray Building Society, Emirates NBD, Santander, Bank of Scotland, Lloyds Bank Corporate Markets, MUFG Bank and Barclays Ireland and the mix of the deposits varies on a daily basis between these institutions. Deposits with Melton Mowbray Building Society are secured with 150% mortgage deed collateral and are held in separate trust status accounts. All customer cash deposits are held in separate accounts from The Share Centre's own accounts.
Are cash deposits covered?
All cash deposits are covered by the Financial Services Compensation Scheme (FSCS). The FSCS allows for a maximum of £85,000 across all cash the customer holds with each bank to be claimed in the event that any of these banks fails. Whilst our customers’ money is held in pooled client money bank accounts, the FSCS limits apply to each individual customer. This does mean that any other deposits (directly or indirectly) held by a customer with a failed institution should be taken into account when calculating their compensation relative to the £85,000 limit.
Still need help?
Investing with us
Helping you invest
We offer a number of services to assist you in making investment decisions, including:
- Our analysts’ list of 'recommended shares to buy' and views on every FTSE 100 company
- Platinum 120 range of preferred funds
- Telephone investment guidance service on UK stocks and shares (excl. investment trusts)
- Tutorials and investment guides
Whether you choose to do it online or by phone, managing your account is easy:
- Extensive research and dealing tools, including limits and stop losses
- Online payments and withdrawals (we’ll confirm the details in your welcome letter)
- Regular investing service (which usually works out cheaper in terms of dealing commission)
- Automatic dividend reinvestment and pay out
- Lower commission charges for dealing online
Don't want to join us?
If you wish to transfer to a broker of your choice or liquidate your client assets, please contact J.P. Morgan who will be able to discuss the options with you.