Why was my deal not accepted?

The most common reasons are listed below. Please contact our dealing team on 01296 41 42 43 for more information.

  • Your order is above the size that the market are bidding or offering electronically at this time. This can change throughout the day depending on what is happening in the market or with the individual stock.
  • The share price is moving too quickly and quotes automatically expire and/or are rejected.
  • No market makers are quoting electronically in the stock.
  • We are unable to accept electronic quotes for this type of stock.

What happens now?

If you opt to proceed with the deal online, your deal will be placed with the market by our dealing team and will be updated online in the usual way, once complete.

Still need help?Green email envelope

Please get in touch with our Dealing team.

Contact us

01296 41 42 43 (8:00am-4:30pm weekdays)

Write: The Share Centre, PO Box 2000, Aylesbury, Bucks, HP21 8ZB