The Share Centre - Forgotten password/memorable word

Please remember: Our website can help you make informed decisions, not provide personalised advice. If your investments fall in value, you could lose money.
Tax allowances and the benefits of tax-efficient accounts could change.

FAQs

Forgotten password/memorable word

You can reset your password online if you have your customer reference number and memorable word.

For security reasons we cannot provide your customer reference number or password over the telephone, so a reminder will be sent out by post.